The safety of our customers is very important to us!
Please remember to follow the instructions and regulations of the authorities!
You must not come to Santalahti if you have been exposed to the coronavirus or are in quarantine. It endangers the safety of other customers and staff.
Is it safe to travel to Santalahti?
The accommodation services of Santalahti Resort are open and we serve our clients in the best possible way.
Santalahti is surrounded by nature. All accommodations have their own entrance and guests do not have to contact staff or other guests.
Cleaning has been stepped up and we have increased hand disinfectant. Hand washing instructions are also available in all our public toilets. We strive to extend the time between guests at the accommodation.
We are actively monitoring the situation and following the instructions of the authorities.
Current information on the virus: Coronavirus site of the Finnish Institute for Health and Welfare
Guidelines on Coronavirus Releases for Travelers.
Cancellations are subject to the Santalahti Booking and rental terms
Changes and cancellations of group reservations in case of assembly restrictions
In case the Finnish authorities set restrictions for group assemblies, it is possible to change the date for group reservations without any additional charges. The change must be informed via e-mail (firstname.lastname@example.org) to Santalahti at least over 7 days before the reservation starts and the new reservation should start at least 6 months after restrictions end.
If you change the reservation less than 7 days before your reservation starts or you cancel the whole reservation, normal cancellation terms will be applied.
Group reservation means more than one accomodation unit and/or includes one of the followings separately: cave sauna spa, vip sauna for groups, reservation for a meeting or party, catering-reservation, reseration for group activities.
Open waste management instruction